Refund Policy
Please review the terms below.
Our policy is valid for a period of 30 calendar days from the date of purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. If the 30 days have lapsed, we cannot offer a refund.
Refused Shipments
If a shipment is refused, the return shipping cost will be deducted from the refund total.
Refund Requirements
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product is unopened
- Product is in original packaging
- Product is unused
- Product is not damaged
All returns will be inspected to ensure the above criteria have been met. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of Purchase
To complete your refund, we require a receipt, purchase order, or other proof of purchase. Without it, we will not issue a refund.
Sale and Clearance Items
Only regular-priced items may be returned. Sale or clearance items cannot be returned.
Shipping Items
To return an order, you must first contact us to obtain a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid RMA.
You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label.
Please ensure the goods are properly packaged to prevent damage in transit. If the product is found to be damaged or used beyond reasonable inspection, we may reject the refund.
All refunds will be subject to a 20% restocking fee.
Contacting Us
Email: info@copperstatetackle.com
Address: 6170 W Chandler Blvd Ste 10, Chandler, AZ 85226
This policy was last updated on March 7, 2022.